Policies & Help
The honest version.
Everything you need to know — no legalese, no surprises.
Custom Order Policy
How commissions and bulk orders work.
How to start
Use the custom request form, email a brief, or DM on Instagram. Include: what the gift is for, recipient, deadline, budget, and any imagery or text.
Quote and timeline
I respond within 24 hours with a quote and timeline. Quotes are valid for 14 days. 50% deposit reserves your slot in the studio queue.
Proofs and revisions
Two rounds of revisions included. Additional rounds are $25 each. I won't engrave until you sign off — protect both of us.
Rush orders
Rushes available for an additional 25% depending on studio load. Ask before assuming — sometimes I have capacity, sometimes I genuinely don't.
IP and originality
You own what you commission. I keep a low-res photo for portfolio unless you ask me not to. I won't reuse your design.
Still have questions?
We read every message personally.